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(Question1: Why can’t I submit online calculations?)
 
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= Question1: can't submit online calculation =  
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= Question1: Why can’t I submit online calculations? =  
Answer:
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Answers:
* You have starlight account and have logged in. Manual [[:login]]
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* This website only provides services for users who have bought computing resources on the Tianhe-2c Work cluster, please click [[:here]] to check your certification.
* Your account have been associated with system account. Manual [[:associate with system account]]
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* Users need to have their own Starlight accounts, please click [[:here]] to log in.
* You have bought computing resource on Tianhe-2c Work cluster
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* Users need to associate their personal accounts with the system account, please click [[:here]] to associate your account with the system account manually.
*  Clear cache may help you
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* If you meet all the conditions above, please try to clear the cache.

Latest revision as of 15:19, 17 June 2021

Question1: Why can’t I submit online calculations?

Answers:

  • This website only provides services for users who have bought computing resources on the Tianhe-2c Work cluster, please click here to check your certification.
  • Users need to have their own Starlight accounts, please click here to log in.
  • Users need to associate their personal accounts with the system account, please click here to associate your account with the system account manually.
  • If you meet all the conditions above, please try to clear the cache.